Recent Customer Reviews
We only departed at 3:20pn instead of 2pm. They said our booking was only for 4 hours and not 6 and someone else had it booked from 6pm. They had to confirm if we could use it for 6 hours and first had to arrange another yacht for the other people for 6pm. Yacht was very dirty and also a bad smell. Only 2 rooms open with upstairs toilet. Upstairs toilet also not in working condition and no flush. Also no toilet paper and cabin crew of 6 people? Their food was in the fridge and the fridge was also very dirty. Rest of rooms and doors all locked. Also had to fill up jacuzzi before we could depart. said they were not informed about us using the jacuzzi or BBQ. BBQ was very dirty and normal electric frying pan. We cooked our meat but did not eat it as the BBQ was too dirty.
We decided to hire a yacht in Dubai and the experience using book any boat has been first class. It makes a nice change in this day and age but this company went beyond our expectations. The yacht was even better than we thought it would be and the care shown by the customer service to ensure we were happy was awesome. We will definitely use this service again.
One of the best experience I’ve had, staff was super friendly and helpful. Dan the person who helped organised everything was great, any concern I had he put to rest. I hired the Yacht for a few hours with food included there was a few minor issues which was resolved immediately! Overall I would recommend anyone and everyone to try try them, well trusted, great customer service and best experience you will ever have. Also forget to mention, the stag on the yacht was amazing and taken amazing picture of me and my friends willingly. I do look forward to coming to dubai, see you guys soon.
We really appreciated the support from the team. We travel from Saudi Arabia and book any boat help us with everything and recommendation choosing the right boat, very good customer service. Because it was also my daughter birthday and they help arrange decorations and birthday cake. We really had a great time thank you again.